Privacy Policy

Effective Date: September 26, 2025

At Babybly, your trust is our top priority. Protecting your privacy while delivering a reliable shopping experience is at the core of everything we do. This Privacy Policy explains how we collect, use, store, and protect your information when you visit babybly.com or contact us at support@babybly.com.

Information We Collect

  • Personal Information: Name, email, billing/shipping address, phone number, and payment details when you place an order.

  • Account Information: If you create an account, we store your login details, purchase history, and saved preferences.

  • Technical Information: Browser type, device details, IP address, cookies, and browsing behavior.

  • Communication Data: Emails, chat transcripts, or inquiries sent to our support team.

How We Use Your Data

  • Process and deliver your orders.

  • Provide customer support and respond to inquiries.

  • Personalize your shopping experience.

  • Send updates, promotions, or newsletters (you can opt out anytime).

  • Improve website performance and security.

  • Comply with legal obligations.

Sharing of Information

We do not sell your data. However, we may share it with:

  • Service providers: Shipping partners, payment processors, IT services.

  • Legal authorities: When required by law or to protect our rights.

  • Marketing tools: To send targeted offers or updates (with your consent).

Cookies

We use cookies and similar technologies to:

  • Remember your cart and login session.

  • Analyze site traffic and performance.

  • Provide relevant product recommendations.
    You can disable cookies in your browser, but some features may not work properly.

Data Retention

We retain your information as long as necessary for transactions, support, and legal requirements. You can request deletion of your data by contacting us.

Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.

  • Opt out of marketing emails.

  • Restrict or object to certain types of processing.

  • Request a copy of the data we hold about you.

To exercise these rights, email us at support@babybly.com.

Security

We use SSL encryption, secure payment gateways, and industry best practices to safeguard your data. While no method is 100% foolproof, we are committed to continuous monitoring and upgrades.